Power Service Center

Servicing your RMA and Warranty Needs on ETI’s products


How It Works

Contact ETI's Customer Service Dept.

If the product requires service for any reason, the customer should contact ETI’s Customer Service Department. If the product must be returned to ETI for repair or replacement.

Assign Return Materials Authorization (RMA) #

If the product must be returned to ETI for repair or replacement, the customer must obtain a Return Materials Authorization (RMA) number before shipping.

Packing & Shipping

Products must be packed in original packaging or equally suitable containers & shipped prepaid with RMA numbers on packing slips. Unauthorized or improperly packed returns are subject to  additional charges.


Units will be evaluated and disgnosed before sending the customer an invoice for any repair/replacement/upgrades.

Repair / Replacement

Repair or replacement during the warranty period is free for defective products. In other situations fees may apply.

Return to Customer

Repaired units will be shipped back backt to the customer at their own expense.


Professional Repair & Upgrade Services

ETI’s highly trained service and repair professionals will complete the service and return your power systems as quickly as possible to minimize your downtime.

We Repair All ETI Systems So You Can Focus On Your Business


219 Park Ave. E.
Mansfield, OH 44902


M-F: 4am – 4pm
S-S: Closed

Call Us

(419) 522-4444

ETI is proud to be fully ISO 9001